Noromectin (Ivermectin) 1% Injectable Dewormer for Cattle 50 mL

$37.66 USD
SKU: 277749
Type: Ivermectin
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Noromectin 1% Injectable Dewormer

Due to complications with international customs agencies, we are unable to ship any wormers outside of the USA. We do apologize for the inconvenience.

We do apologize for the inconvenience, but due to state laws, this product cannot be shipped to California.

For the treatment and control of internal and external parasites of beef and non-lactating dairy cattle, sheep, and pigs.

One low-volume dose of Noromectin Multi Injection controls internal and external parasites that impair health and productivity.

Noromectin Multi Injection is a ready-to-use, sterile, nonaqueous solution of ivermectin. Ivermectin is derived from the avermectins, a family of highly active, broad-spectrum antiparasitic agents which are isolated from fermentation of the soil organism Streptomyces avermitilis. 

Noromectin Multi Injection is a 1.0% w/v sterile solution of ivermectin. At the rate of 1ml per 50kg bodyweight by subcutaneous injection, this formulation will deliver the recommended dosage level of 200 g ivermectin per kg body weight to cattle and/or sheep. At the rate of 1ml per 33kg bodyweight by subcutaneous injection, this formulation will deliver the recommended dosage level of 300 g ivermectin per kg bodyweight to pigs.

Uses

Cattle:
Noromectin Multi Injection is indicated for the treatment and control of the following species of gastrointestinal roundworms, lungworms, eyeworms, warbles, mites and sucking lice.

  • Gastrointestinal roundworms (adult and fourth stage larvae):¬†Ostertagia ostertagi (including inhibited larval stages), Ostertagia lyrata, Haemonchus placei, Trichostrongylus axei, Trichostrongylus colubriformis, Cooperia oncophora, Cooperia punctata, Cooperia pectinata, Bunostomum phlebotomum, Oesophagostomum radiatum, Strongyloides papillosus (adult), Nematodirus helvetianus (adult), Nematodirus spathiger (adult), and Trichuris spp (adult).
  • Lungworms (adult and fourth stage larvae):¬†Dictyocaulus viviparus.
  • Eyeworms (adult):¬†Thelazia spp
  • Warbles:¬†Hypoderma bovis and Hypoderma lineatum.
  • Mange Mites:¬†Psoroptes bovis, Sarcoptes scabiei var bovis.
  • Sucking Lice:¬†Linognathus vituli, Haematopinus eurysternus, and Solenopotes capillatus.¬†

Noromectin Multi Injection may also be used as an aid in the control of the biting louse Damalinia bovis and the mange mite Chorioptes bovis, but complete elimination may not occur.

Sheep:
Noromectin Multi Injection is indicated for the effective treatment and control of the following harmful species of gastrointestinal roundworms, lungworms, nasal bots and psoroptic mange (sheep scab):

  • Gastrointestinal roundworms (adults and fourth stage larvae):¬†Ostertagia circumcincta, O. trifurcata, Haemonchus contortus, Trichostrongylus axei (adults), Trichostrongylus colubriformis, Trichostrongylus vitrinus (adults), Cooperia curticei, Oesophagostomum venulosum, Oesophagostomum columbianum, Nematodirus filicollis, Chabertia ovina, Trichuris ovis (adults).
  • Inhibited larval stages and benzimidazole resistant strains of Haemonchus contortus and Ostertagia circumcincta are also controlled.
  • Lungworms:¬†Dictyocaulus filaria (adults and fourth stage larvae), Protostrongylus rufescens (adults).
  • Mange Mites:¬†Psoroptes ovis.
  • Nasal Bot:¬†Oestrus ovis (all larval stages).

Pigs:
Noromectin Multi Injection is indicated for the treatment and control of the harmful species of gastrointestinal roundworms, lungworms, lice and mange mites of pigs.

  • Gastrointestinal worms:¬†Ascaris suum (adults and fourth stage larvae), Hyostrongylus rubidus (adults and fourth stage larvae), Oesophagostomum spp (adults and fourth stage larvae) Strongyloides ransomi (adults and somatic larval stages).
  • Lungworms:¬†Metastrongylus spp (adults).
  • Lice:¬†Haematopinus suis.
  • Mange mites:¬†Sarcoptes scabiei var suis.
  • Noromectin Multi Injection may also be used as an aid in the control of adult whipworm (Trichuris suis).


Persistent activity: When cattle have to graze on pasture contaminated with infective larvae of cattle nematodes, treatment with Noromectin Multi Injection at the recommended dose rate controls re-infection with Haemonchus placei, Cooperia spp and Trichostrongylus axei acquired up to 14 days after treatment, Ostertagia ostertagi andOesophagostomum radiatum acquired up to 21 days after treatment and Dictyocaulus viviparus acquired up to 28 days after treatment.
To obtain optimal benefit from the persistent activity of Noromectin Multi Injection, it is recommended that calves which are set-stocked in their first grazing season should be treated 3, 8 and 13 weeks after the day of turn-out. This can protect the animals from parasitic gastroenteritis and lungworm disease throughout the grazing season provided they are set-stocked, all the calves are included in the program, and that no untreated cattle are added to the pasture.
Treated calves should always be monitored according to good husbandry practices.
Care should be taken to avoid the following practices because they increase the risk of development of resistance and could ultimately result in ineffective therapy:
Too frequent and repeated use of anthelmintics from the same class, over an extended period of time.
Underdosing, which may be due to underestimation of body weight, mis administration of the product, or lack of calibration of the dosing device (if any).
Suspected clinical cases of resistance to anthelmintics should be further investigated using appropriate tests (e.g. Faecal Egg Count Reduction Test). Where the results of the test(s) strongly suggest resistance to a particular anthelmintic, an anthelmintic belonging to another pharmacological class and having a different mode of action should be used.
Resistance to ivermectin has been reported in Teladorsagia in sheep and goats (also is common in Haemonchus in sheep in various parts of the world other than the EU). It has been reported in Cooperia oncophora in cattle, in Teladorsagia in cattle in New Zealand and Haemonchus in cattle in other parts of the world. Therefore the use of this product should be based on local (regional, farm) epidemiological information about susceptibility of nematodes and recommendations on how to limit further selection for resistance to anthelmintics.

Dosage & Administration

Cattle
Noromectin Multi Injection should be given only by subcutaneous injection at the recommended dosage level of 200 ? g ivermectin per kilogram bodyweight. Each ml contains 10mg of ivermectin sufficient to treat 50kg of bodyweight. Use the following dosage schedule.


Sheep
Noromectin Multi Injection should be given only by subcutaneous injection at the recommended dosage level of 200 ?g Ivermectin per kilogram bodyweight (0.5ml per 25kg bodyweight). Each ml contains 10mg ivermectin to treat 50kg bodyweight.
Noromectin Multi Injection is to be given subcutaneously only. Inject once under the loose skin in the neck. For the treatment and control of sheep scab (Psoroptes ovis) two injections with a seven-day interval are required to treat clinical signs of scab and eliminate living mites. Use of a 17 gauge x ¬Ĺ inch (15-20 mm) needle is suggested. Replace with a fresh sterile needle after every 10-12 animals. Injection of wet or dirty animals is not recommended.


Pigs
Noromectin Multi Injection should be given only by subcutaneous injection in the neck at the recommended dosage level of 300 mg ivermectin per kilogram bodyweight (1ml per 33kg bodyweight).
Use the following dosage schedule. In young pigs, especially those weighing under 16kg for which less than 0.5ml of Noromectin is indicated, dosing accuracy is important. The use of a syringe that can accurately deliver 0.1ml is recommended. For piglets weighing less than 16kg, the product should be given at 0.1ml per 3kg.

Withdrawal Period
Cattle must not be slaughtered for human consumption until 49 days after the last treatment. Do not use in cattle producing milk for human consumption. Do not use in nonlactating dairy cows including pregnant heifers within 60 days of calving.
Pigs must not be slaughtered for human consumption until 28 days after the last treatment.
Sheep must not be slaughtered for human consumption until 42 days after the last treatment. Do not use in lactating ewes producing milk for human consumption.

Contraindications, Warnings etc
Treatment of psoroptic mange (sheep scab) with one injection is not recommended, because although a clinical improvement may be seen, elimination of all mites may not occur.
Sheep scab (Psoroptes ovis) is an extremely contagious external parasite of sheep. Following treatment of infected sheep, great care must be taken to avoid re-infestation, as mites may be viable for up to 15 days off the sheep. It is important to ensure all sheep which have been in contact between treated infected and non-treated non-infected flocks must be avoided until at least 7 days after the last treatment.
This product is for subcutaneous administration only and should not be given via other routes.
Noromectin Multi Injection is a low volume product for cattle, sheep, and pigs: it should not be used in other species as adverse reactions, such as fatalities in dogs, may occur.
Transitory discomfort has been observed in some cattle following subcutaneous administration. Tissue swellings at the injection site have been observed. These reactions resolve without treatment. Further information is available upon request. Immediately following injection activity suggesting pain, sometimes intense but usually transient has been observed in some sheep.

Operator Warnings:
Do not eat, drink or smoke while handling the product. Direct contact of the product with the skin should be kept to a minimum. Wash hands after use.
Take care to avoid self-injection: the product may cause irritation and/or pain at the site of injection.
When the container is broached (opened) for the first time, using the in-use shelf-life which is specified on this package insert, the date on which any product remaining in the container should be discarded should be worked out. This discard date should be written in the space provided on the label.

Pharmaceutical Precautions

EXTREMELY DANGEROUS TO FISH AND AQUATIC LIFE.
Do not contaminate ponds, waterways or ditches with product or used container.
Dispose of any unused product and empty containers in accordance with guidance from your local waste regulation authority.
This product does not contain any antimicrobial preservative.
Swab septum before removing each dose
Use a dry sterile needle and syringe
When using the 250ml, 500ml and 1 litre pack sizes, use only automatic syringe equipment. To refill the syringe use of a draw-off needle is recommended to avoid excess broaching of the stopper.
Protect from light. Do not store above 25¬ļC.
Following the withdrawal of the first dose, use the product within 28 days.
Discard unused material. Avoid introduction of contamination.

Further Information

Cattle Overdose: Single doses of 4.0 mg/kg ivermectin (20 times the recommended dosage) administered subcutaneously, results in ataxia and depression. No antidote has been identified. Symptomatic treatment may be beneficial.
Sheep Overdose: Dose levels of up to 4mg/kg given subcutaneously can result in ataxia and depression. Symptomatic treatment may be beneficial.
Pig Overdose: Ivermectin has a recognized wide safety margin and is known to be safe in all ages of swine. It has no adverse effects on fertility in sows or breeding performance of boars.
Clinical signs of ivermectin toxicity in swine include tremors, bilateral mydriasis and recumbency with some biochemical abnormalities including a transient depression of serum iron. Such changes were only observed when ivermectin was administered subcutaneously at a dose of 30 mg/kg (100 times the normal therapeutic dose).

By: Norbrook Laboratories

Fine PetHealth Group hopes that you would be satisfied when you received your order. However, we understand that there would be some orders that need to be returned or exchanged. Within 30 days after receiving your order, email our customer service to explain the reason for the return/exchange and to request a Return Authorization (RA) number (Please note our Special Restrictions section for return exclusions.)

Therefore, we have streamlined our return process in order to better facilitate your refund and/or exchange. We will process refunds or exchanges according to the guidelines below.

*There are no refunds for antibiotics.

Disclaimer:

Address or other customer error: If a package is returned intact to Fine Pet Health Group due to an address error (or any other error) made by the customer, the customer will be responsible for any shipping fees incurred. A refund will be issued for the merchandise.

Violation of laws: If a package is returned to Fine Pet Health Group due to the violation of a country's laws, the customer will e responsible for any fees (such as quarantine, warehousing, or shipping) billed to Fine PetHealth Group. A refund will be issued to the customer, minus the freight.

Customer refusal: If a customer refuses a package because of additional fees (taxes or for any other reason), Fine Pet Health Group will issue a refund for the customer only, minus the freight and taxes, upon receipt of the returned package and inspection that all originally shipped goods have been returned. The customer will be responsible for any shipping fees incurred.

Custom seizure: If a package has been halted/seized by customs or abandoned by the shipping carrier, the customer will not receive credit for the order. If and when Fine Pet Health Group receives the returned package intact, a refund will be issued to the customer only, minus the freight and taxes.

Lost packages: Lost packages must be reported to Fine Pet Health Group within 30 days from the date of shipment confirmation. Fine Pet Health Group cannot be held liable for refunds or replacements for more than one calendar month. For any returned package: For any order that is returned to Fine PetHealth Group, if the return shipping cost is greater than the cost of goods ordered, Fine Pet Health Group will instruct the carrier to abandon the package. In such case, the customer will not receive a refund for the order, but will not be liable for the return shipping cost.

Destroyed or unreturned packages: If a package has been destroyed by custom or the carrier, or has otherwise not been returned to Fine PetHealth Group, we cannot issue a refund for the order.

Any duties or taxes that may apply are customer's responsibility.

Redelivery Fee & Missed Scheduled Delivery: If reshipment is requested by the Customer due to Returned to Sender, refusal of shipment, or missed scheduled delivery, you will be responsible for S&H unless it is due to company or Carrier error. 

Product Defect, Damaged, or Wrong Shipment: May be eligible for a full refund of the merchandise and S&H if confirmed defective, damaged, or the wrong item is shipped. Please contact us of delivery for an immediate resolution. To ensure proper processing of the claim and credit for your return shipping cost, you must attach the completed RMA form with your return. All defective item(s) claims are subject to inspection and confirmation. For 'defective' claims, describe the defect and indicate if you would like a replacement by commenting as such on the notes section.
Upon inspection, if the item(s) is deemed defective or the wrong item(s) shipped, an exact replacement, if available, will be shipped to you free of charge. If an exact replacement is out of stock, we will process a full refund back to the same payment method used on the original order.
Damaged or Missing Items: Claims for damaged items or discrepancies (for example missing items in your order) should be submitted of the merchandise receipt. Please retain all packaging material in case an inspection is necessary. In the case of shipping damages, we may contact the carrier.

Free Shipping Offers: For 'free shipping' packages, the shipping costs will be assessed and deducted from the final reimbursement of refunds and store credits. Any shipping cost that you incur to return the product will not be refunded unless it is a company error. Non-refundable shipping applies to both domestic and international shipping.

*Special Restrictions* 

We will not charge a restocking fee for an exchange, but customers may have to bear the shipping fee. For refunds, the shipping fee will be deducted from your refund. But if the error is our fault, you will get a full refund. After you exchange or return request has been confirmed, you will be given a return address to send the items back to us.

If you want to exchange or return a product, please email pictures of the item first. You may make an even exchange for the same identical item, or you may exchange it for a different style and pay the price difference.

We can not accept items that are not in original condition. The returned items must be unaltered, unworn, undamaged, and all tags and packaging must be included and attached.

Items that have been opened or used, unless damaged or defective, cannot be returned.

Return process:

Step 1:

Within 30 days after receiving your order, email our customer service to explain the reason for the return/exchange and to request a Return Authorization (RA) number.

Only those returned packages that include an RA number will be accepted. We have every right to refuse to sign for the packages if you send it back without our authorization! Other, you will be responsible for all the losses arising.

*Please note that all returns must be accompanied by a valid Return Authorization (RA) number, and they must be returned within 14 days of receiving your RA number.
Failure to include the RA number or returning items after the 14-day period will result in the denial of a refund.

Step 2: 

Prepare returned items in secure packaging, including the original order invoice with the returns section completed.

Step 3:

Ship returned products via insured or traceable method of shipment to the return address that we will provide to you. And when you ship out the items, please email the tracking number to us also. Upon receipt of your returned items, we will further inspect the items and your refund will be processed. All refunds will be automatically applied to your credit card or original method of payment within 7 to 10 business days.


Refund (if applicable)
After receiving and verifying your return, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed and the credit will be automatically credited to your credit card or original payment method within a certain number of days.

Late or missing refunds (if applicable)
If you have not received a refund, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially published.
Next, contact your bank. Often there is some processing time before a refund is sent.
If you have done all this but have not yet received a refund, please contact us at

support@finepethealth.com

Sale of goods (if applicable)
Refunds can only be made at regular prices, unfortunately, the goods cannot be returned.

Exchange (if applicable)
We only replace products if they are defective or damaged. If you need to exchange it for the same product, send us an email at: support@finepethealth.com

and send your product to Our warehouse:

Fine PetHealth Group
1796 STATE RTE 14
WEST PLAINS MO 65775


Presents
If the product was marked as a gift upon purchase and delivered directly to you, you will receive a gift credit in the amount of your return. As soon as the returned product is received, you will be sent a gift certificate.

If upon purchase the item was not marked as a gift, or the donor received an order that was sent to you later, we will send a refund to the donor and he will know about your return.

Shipping
To return a product, send it by mail to Our warehouse:

Fine PetHealth Group
1796 STATE RTE 14
WEST PLAINS MO 65775


You are responsible for paying your own shipping costs to return your item. Shipping cost is not refundable. If you receive a refund, the refund will be deducted from your refund.

Depending on where you live, the time it takes for your exchanged product to reach you may vary.

If you send goods you should use the delivery tracking service or purchase shipping insurance. We do not guarantee that we will receive your returned item.

Therefore, we have streamlined our return process in order to better facilitate your refund and/or exchange. We will process refunds or exchanges according to the guidelines below.

*There are no refunds for antibiotics.

Disclaimer:

Address or other customer error: If a package is returned intact to Fine Pet Health Group due to address error (or any other error) made by the customer, the customer will be responsible for any shipping fees incurred. A refund will be issued for merchandise.

Violation of laws: If a package is returned to Fine Pet Health Group due to the violation of a country's laws, the customer will e responsible for any fees (such as quarantine, warehousing or shipping) billed to Fine Pet Health Group . A refund will be issued to the customer, minus the freight.

Customer refusal: If a customer refuses a package because of additional fees (taxes or for any other reason), Fine Pet Health Group will issue a refund for the customer only, minus the freight and taxes, upon receipt of the returned package and inspection that all originally shipped goods have been returned. The customer will be responsible for any shipping fees incurred.

Custom seizure: If a package has been halted/seized by customs or abandoned by the shipping carrier, the customer will not receive credit for the order. If and when Fine Pet Health Group receives the returned package intact, a refund will be issued to the customer only, minus the freight and taxes.

Lost packages: Lost packages must be reported to Fine Pet Health Group within 30 days from the date of shipment confirmation. Fine Pet Health Group cannot be held liable for refunds or replacements for more than one calendar month. For any returned package: For any order that is returned to Fine Pet Health Group , if return shipping cost is greater than the cost of good ordered, Fine Pet Health Group will instruct the carrier to abandon the package. In such case, the customer will not receive a refund for the order, but will not be liable for the return shipping cost.

Destroyed or unreturned packages: If a package has been destroyed by custom or the carrier, or has otherwise not been returned to Fine Pet Health Group , we cannot issue a refund for the order.

Any duties or taxes that may apply are customer's responsibility.

Redelivery Fee & Missed Scheduled Delivery: If reshipment is requested by the Customer due to Returned to Sender, refusal of shipment or missed scheduled delivery, you will be responsible for S&H unless it is due to company or Carrier error. 

Product Defect, Damaged, or Wrong Shipment: May be eligible for a full refund of the merchandise and S&H if confirmed defective, damaged or wrong item is shipped. Please contact us of delivery for an immediate resolution. To ensure proper processing of claim and credit for your return shipping cost, you must attach the completed RMA form with your return. All defective item(s) claims are subject to inspection and confirmation. For 'defective' claims, describe the defect and indicate if you would like a replacement by commenting as such on the notes section.
Upon inspection, if item(s) is deemed defective or wrong item(s) shipped, an exact replacement, if available, will be shipped to you free of charge. If an exact replacement is out of stock, we will process a full refund back to the same payment method used on the original order.
Damaged or Missing Items: Claims for damaged items or discrepancies (for example: missing items in your order) should be submitted of merchandise receipt. Please retain all packaging material in case an inspection is necessary. In the case of shipping damages, we may contact the carrier.

Free Shipping Offers: For 'free shipping' packages, shipping cost will be assessed and deducted from final reimbursement of refunds and store credits. Any shipping cost that you incur to return the product will not be refunded unless it is a company error. Non-refundable shipping applies to both domestic and international shipping.

*Special Restrictions* 

We will not charge a restocking fee for an exchange, but customers may have to bear the shipping fee. For refunds, the shipping fee will be deducted from your refund. But if the error is our fault, you will get a full refund. After you exchange or return request has been confirmed, you will be given a return address to send the items back to us.

If you want to exchange or return a product, please email pictures of the item first. You may make an even exchange for the same identical item, or you may exchange it for a different style and pay the price difference.

We can not accept items that are not in original condition. The returned items must be unaltered, unworn, undamaged, and all tags and packaging must be included and attached.

Items that have been opened or used, unless damaged or defective, cannot be returned.

Return process:

Step 1:

Within 30 days after receiving your order, email our customer service to explain the reason for the return/exchange and to request a Return Authorization (RA) number.

Only those returned packages that include an RA number will be accepted. We have every right to refuse to sign for the packages if you send it back without our authorization! Other, you will be responsible for all the losses arising.

Step 2: 

Prepare returned items in secure packaging, including the original order invoice with the returns section completed.

Step 3:

Ship returned products via insured or traceable method of shipment to the return address that we will provide to you. And when you ship out the items, please email the tracking number to us also. Upon receipt of your returned items, we will further inspect the items and your refund will be processed. All refunds will be automatically applied to your credit card or original method of payment within 7 to 10 business days.


Refund (if applicable)
After receiving and verifying your return, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed and the credit will be automatically credited to your credit card or original payment method within a certain number of days.

Late or missing refunds (if applicable)
If you have not received a refund, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially published.
Next, contact your bank. Often there is some processing time before a refund is sent.
If you have done all this but have not yet received a refund, please contact us at

support@finepethealth.com

Sale of goods (if applicable)
Refunds can only be made at regular prices, unfortunately, the goods cannot be returned.

Exchange (if applicable)
We only replace products if they are defective or damaged. If you need to exchange it for the same product, send us an email at: support@finepethealth.com

and send your product to Our warehouse:

Fine PetHealth Group
1796 STATE RTE 14
WEST PLAINS MO 65775


Presents
If the product was marked as a gift upon purchase and delivered directly to you, you will receive a gift credit in the amount of your return. As soon as the returned product is received, you will be sent a gift certificate.

If upon purchase the item was not marked as a gift, or the donor received an order that was sent to you later, we will send a refund to the donor and he will know about your return.

Shipping
To return a product, send it by mail to Our warehouse:

Fine PetHealth Group
1796 STATE RTE 14
WEST PLAINS MO 65775


You are responsible for paying your own shipping costs to return your item. Shipping cost is not refundable. If you receive a refund, the refund will be deducted from your refund.

Depending on where you live, the time it takes for your exchanged product to reach you may vary.

If you send goods you should use the delivery tracking service or purchase shipping insurance. We do not guarantee that we will receive your returned item.

Standard Shipping is free USA on all orders. All orders have 3-7 days of domestic shipping at US locations only.

We ship all orders the same day or the next business day. We usually ship via USPS, UPS, or FedEx depending on the quantity and weight of the ordered item. Once an order is shipped, we will email you a tracking number. We ship to all USA states except Puerto Rico, Hawaii, Alaska, APO/FPO/DPO. Please make sure you enter the correct shipping address at the checkout. We will not make any changes to the shipping address once you place the order. If any shipment is returned due to an error in the shipping address provided to us or due to the package not being claimed by the receiver, we will deduct $6.99 from the purchase price prior to issuing the refund.

Standart Shipping:

Country USA

Shipping Cost Free

Each additional item Free

Delivery terms 3-7 days

Express Shipping:

Country USA

Shipping Cost $13.95 USD

Each additional item Free

Delivery terms 1-2 days


WHEN WILL I RECEIVE MY ORDER?

Orders are shipped out directly from any of our domestic warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 3-7 days for your order to arrive at the Shipping Address. Please note, that due to the extreme popularity of our offers, these are only estimates.

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

Please note that we are not responsible for any lost or stuck mail during the shipping process. In such cases, customers should contact the carrier directly to resolve the issue. We recommend utilizing tracking information and reporting incidents promptly. Our customer support team is available to provide carrier contact information and support.

CAN I CANCEL MY ORDER?

Cancellation of an order for a full refund is ONLY possible if canceled before the item has been shipped (tracking number provided). We cannot process claims, refunds, or additional requests once the package is in transit with the carrier. You have 30 minutes to cancel your order.

Still have questions? Please write to us by e-mail: support@finepethealth.com or use "Chat with us" button.

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